Shipping Policy

At Buy Eases, we are committed to delivering high-quality metal wall art with a seamless and efficient shipping process. This Shipping Policy outlines how we handle order processing, delivery timelines, shipping costs, and other related information.

1. Order Processing

All orders are processed during our standard business days: Monday through Friday, excluding holidays.

  • Order Cut-off Time: 5:00 PM (GMT-05:00), Eastern Standard Time (New York)
  • Handling Time: 1–2 business days from the date of purchase

Orders placed after the daily cut-off time will be processed the next business day. Once your order is processed and shipped, you will receive a confirmation email with tracking details.

2. Shipping & Transit Time

We aim to deliver your products as quickly and safely as possible.

  • Transit Time: 3–5 business days (Monday through Friday)
  • Total Delivery Time: 4–7 business days, depending on customer location

Shipping times may vary based on destination, weather conditions, and carrier capacity.

3. Shipping Costs

We are proud to offer free shipping on all orders within our delivery regions across the United States. There are no additional handling or delivery fees associated with your purchase.

4. Delivery Locations

We currently ship to all 50 U.S. states. If you’re located outside of the United States and wish to place an order, please contact us in advance to check delivery availability and estimated shipping fees.

5. Tracking Your Order

Once your item has shipped, you will receive an email with a tracking number. You can use this number to track the status and estimated arrival of your package via the shipping carrier’s website.

6. Shipping Carriers

We work with reliable and recognized shipping partners to ensure your products are delivered safely and on time. Shipping carriers may vary depending on your location and order size.

7. Delivery Issues

If you experience any issues with the delivery of your order (e.g., delays, lost packages, or damaged items), please contact our support team immediately. We will investigate the issue with the carrier and resolve it as quickly as possible.

8. Packaging and Handling

Each piece of metal wall art is carefully inspected, packaged, and secured before shipping to ensure safe transit and minimal risk of damage. If your item arrives damaged, please notify us with photos within 48 hours so we can arrange a return or replacement.

9. Returns Due to Delivery

If your order is returned due to incorrect address information provided at checkout, we reserve the right to charge reshipping costs or offer a refund minus return shipping fees.

For full details on how to return a product, please refer to our Return & Refund Policy.

10. Contact Information

If you have any questions or concerns about your shipment or need help tracking your package, please contact us:

Buy Eases
Email: support@buyeases.com
Phone: +1 315-570-3006
Office Address: 1712 Highway 168 N, Paragould, AR 72450, USA

This policy is designed to offer transparency and peace of mind for every order you place with Buy Eases. Thank you for trusting us with your wall art needs.